Three phones on a night sky showing the Vélo onboarding, home, and cart screens

Vélo

Three errands, one bike, one app I actually wanted to open.

Product Design

Vélo is a quick-commerce concept for the campus food-delivery and grocery industry: food, laundry, and groceries, folded into one courier brand on one bike instead of three separate apps circling the same block. The question I set out to answer: can a multi-service courier feel like one calm product, not three bolted together?

My Role
Product conceptUI designBrand identity

Solo: product concept, UI design, and the brand identity across the full flow.

The thinking

The user’s problem

Campus students don’t have one problem, they have three: hungry, out of clean clothes, out of milk. Each one used to mean a different app, a different login, a different delivery window to plan around, for errands that are really the same ask: bring me something, on a campus small enough that waiting shouldn’t be the bottleneck.

The business problem

A single-category courier can’t survive on a campus alone. Order volume in any one vertical is too thin to keep a rider fleet busy, so the only version of this business that works is one brand running one fleet across food, groceries, and laundry at once. That’s a product problem as much as an operations one: the app has to feel like one service, not three sharing a logo.

What I studied

I tore down Swiggy, Zomato, and Blinkit, the category leaders in Indian food delivery and quick-commerce. Swiggy and Zomato have spent years perfecting a single-category home screen. Blinkit has spent years perfecting ten-minute logistics. None of them had solved for one brand credibly running three categories on one fleet. That gap is exactly what a campus courier has to fill.

The approach

Before opening Figma, I mapped onboarding, home, and cart across all three apps, not to copy their patterns but to find the one decision each had made that Vélo couldn’t afford to inherit: a home screen built around a single category. From there the brief got specific — one home screen, three service cards, one cart. The coral-on-oxblood identity carries straight through from the brand work, so the app never reads like it borrowed someone else’s visual language.

What I’d call success
  • Cross-category repeat usage: did a food order lead to a laundry order
  • Cart-to-checkout completion rate
  • Time from app open to order placed
  • Delivery time against the promised window
Where it landed

What shipped is the flow in this case study: onboarding, home, categories, cart, built on one bet — a fast, focused app beats three slow, generic ones on a campus small enough that speed is the entire pitch.

Key decisions

  1. 01One accent colour, coral against an oxblood backdrop. The same restraint instinct from the brand work, stretched across a whole product instead of a single poster.
  2. 02Three services, three cards, one home screen. No fourth option competing for the tap.
  3. 03The onboarding carousel narrates one specific person, someone who doesn’t want to get off the couch, instead of a generic “fast and convenient” pitch.
  4. 04The wordmark was drawn to survive a splash screen, a cart badge, and a courier bag before a single screen was laid out, so it holds up at every size it gets used at.
The mockups
Three Vélo phones on a night sky
The hero: the wordmark surviving across three screens at once.
Vélo home screen presentation board
Home, where three services share one calm surface.
Vélo food ordering presentation board
Food, the busiest of the three services, in context.
Onboarding

A splash, a three-card carousel that narrates one couch-bound person, and a sign-up that gets out of the way.

Vélo splash screen
01 / 07
Home

One home screen, three services. The errand is the choice: food, laundry, or groceries, not a category tree.

Vélo home screen with three service cards
01 / 03
Categories

Food, groceries, and laundry each get their own browse view built on the same skeleton, so nothing feels bolted on.

Food category screen
01 / 04
Cart & Checkout

The cart got a second pass: a revamp that trimmed checkout down to the fields that actually decide the order.

Cart for snacks and food
01 / 02

Three errands. One bike. One app I actually wanted to open.

The restraint lesson

Vélo taught me restraint scales past a single poster. Cutting the fourth service card was harder, and better, than designing one. The night-sky hero is the piece I’d lead any review with.